The Bookkeeping Business is a professional bookkeeping and BAS agency based in Warrnambool, but also servicing Australia wide, dedicated to helping small and medium-sized businesses stay on top of their finances with clarity and confidence. Founded and run by me, Carol Owen. I am a Registered BAS Agent and have run my own successful business for the last 18 years. Prior to that, I worked as a Finance and Administration Manager, a Project Manager and a Fraud Investigator in both government and private industries. So when I say "I have you covered" — I can provide a proven track record of experience and success. I provide a full suite of bookkeeping services — from day-to-day transaction coding and bank reconciliation through to BAS preparation and lodgement, payroll processing with STP reporting, accounts payable and receivable management, and comprehensive financial reporting.
My skills, experience and clients span a diverse range of industries including trades and construction, retail, hospitality, professional services, franchises, and property development. No two businesses are the same, and I tailor my approach to suit the specific needs of each client — whether you're a sole trader just starting out, an established company needing a bookkeeping rescue, or a growing business looking for ongoing support.
I am passionate about leveraging technology to make bookkeeping simpler and more efficient. As a Xero Silver Partner and Advanced Xero Certified Advisor, I specialise in migrating businesses to Xero and setting them up with the right apps and integrations — including AI-powered tools like Xero's JAX — to minimise admin, reduce errors, and give business owners back their time.
At The Bookkeeping Business, I believe that great bookkeeping is about more than just numbers. It's about building a trusted partnership, providing clear and actionable financial insights, and giving you the peace of mind that your obligations are handled accurately and on time. Whether you need a one-off BAS lodgement, ongoing monthly bookkeeping, or help getting your books back in order, I'm here to help.
For me, bookkeeping is a serious job — and I genuinely find it fun. I want you to look forward to our monthly chat about your finances, where we celebrate your wins together and find practical solutions to keep those wins coming. Your numbers should feel like good news, not a chore.